Good morning, Carlos:
you are the representative of the Dropson brand in Venezuela.
What is your professional background?
Hello Dropson, my name is Carlos Mata.
My professional career is based on the dedication to architectural projects and construction of real estate, shopping centres, homes and country clubs, and also in the industrial sector, in the manufacture of packaging in paper, cardboard, flexible materials such as plastics and metallised materials, for the areas of food, toys and footwear, among many others.
In all these sectors of activity, the problem of limescale in water and its effects was always present, without a realistic, effective and economical solution.
How did you come to Dropson? Why Dropson Venezuela?
Dropson came to us as a result of our search for an effective and modern solution to the problem of limescale and to eliminate the damage caused to our installations by this problem.
Why Dropson Venezuela? Because Venezuela is one of the countries with the most fresh water reserves in the world, but it is also one of the countries with the worst performance in the supply of drinking water to its population. In Venezuela there is a serious situation in the sanitation and distribution of drinking water, which does not reach homes on a regular basis, with many cuts and irregularities in the supply, and when it arrives, it comes out dirty and the quality in smell and taste is deplorable and not at all pleasant for human consumption.
This situation has led to the sale of water to homes in tanker trucks and also to the indiscriminate opening of wells, to such an extent that there is now a high percentage of buildings and houses that have their own well, with no respect for the laws that regulate this matter.
This situation is also causing a problem of some magnitude: the hardness of the water. The water extracted from the wells contains, in many areas, high concentrations of dissolved calcium and magnesium, which cause the water to have a high hardness. All this has been causing a very high accumulation of scale in the pipes and in all the equipment, both domestic and industrial, through which the water passes, causing clogging and important damages. That is why Dropson’s EMI equipment has an important mission to fulfil in Venezuela.
What is the structure of Dropson Venezuela like?
Dropson Venezuela’s structure is in full organisation. We started only two months ago. We are located in the city of Valencia, Venezuela, 160 km from Caracas, the capital.
Our structure is being organised to attend all areas of business and application of EMI. For this reason, the decision of not promoting a personal name or a local company as a Dropson equipment marketer, because the focus is to promote Dropson and its technology, to make known its presence in the Venezuelan market, with guaranteed installation, operation and assistance.
In this sense, we have the Dropson’s promotion and divulgation team. Another team is in charge of assisting the interested parties and explaining its operation and the installation process. We analyse the situation of the need for Dropson equipment and determine which is the most appropriate system for the situation studied, according to the calculation and finally we accompany them in the installation process to comply with the standards set by the factory and to provide the corresponding warranty.
Dropson Venezuela’s structure includes several areas:
The RESIDENTIAL AREA, which integrates the analysis and solution of limescale problems in buildings, townhouses, flats and swimming pools.
The INDUSTRIAL AREA, which deals with situations in boilers, evaporative condensers and cooling towers.
The AGRICULTURAL AREA, to deal with irrigation problems with hard water, which reduces the growth of products and their quality. And in livestock farming, the water used to irrigate pastures and water to hydrate livestock is affected by the hardness of the water, which when eliminated allows for better growth and quality of the pastures, as well as the animals can improve their weight and meat quality.
The HOTEL AREA, whose facilities and equipment suffer deterioration, as well as high maintenance costs and electricity consumption.
The MEDICAL AREA, due to the imperative need to not allow incrustations in their delicate and expensive equipment, as well as to guarantee a hygienic procedure to their patients.
In all these areas we are training teams that already have previous experience and contacts, providing them with the technical knowledge about Dropson systems and how they can, with their operation, decalcify and protect the installations.
What is your business strategy?
The main strategy is to make the public aware of the existence of Dropson Venezuela, which is now present and active in the country. That Dropson equipment truly solves the problem of water calcification, without altering its composition, without adding chemicals of any kind, without the need for maintenance, and with a wide variety of equipment designed for every need. In addition to high technical quality, cutting-edge technology and competitive prices. And reaffirm its successful presence in several countries around the world.
What is the situation regarding water treatment in Venezuela?
The situation of water treatment and supply to Venezuelan households is very serious. In general, water does not arrive, and when it does, it is dirty and smelly, which makes it unfit for consumption. The main problem lies in the deteriorated, abandoned and unmaintained distribution system.
Do you have any notable installation refeences?
We are only two months into our activity. All the installations are remarkable, from the smallest to the largest. We have sold 8 EMI 2500 units, 3 EMI 4000 units and also 2 EMI 7500 units installed in parallel in a residential building. We are in the process of studying and finalising the sale of several other installations. Despite the difficult and complicated situation Venezuela is going through, it seems to have been a promising start. We are preparing for the future.
Thank you very much, Carlos.